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VANGUARD PRIVACY POLICY

Privacy Policy

Last updated: February 26, 2010

The following is the privacy policy for the vanguarddelivers.com web site. In this policy, we (Vanguard Global Services Inc., also referred to as "Vanguard" within this document) describe what personal information we collect on our site, how we use it, and your options regarding information we may collect about you. Your privacy on the Internet is of utmost importance to us. If you have questions about this policy, please feel free to contact us at:

Vanguard Delivers
265 Export Boulevard
Mississauga, ON  L5S 1Y4
Canada
[email protected]
(905) 670-9300

1.    Information collected from all visitors

Vanguard collects two types of information from our users. The first is information that users provide through optional, voluntary submissions such as requests to receive information from Vanguard. The second is information that Vanguard gathers through aggregated tracking information derived while you are browsing the vanguarddelivers.com website. Anonymous information will be gathered in our computer system log files to allow us to better tailor our content to readers' needs and to help us better understand the demographics of our audience. Under no circumstances does Vanguard divulge any information about an individual user to a third party.

2.    Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Personal information collected by Vanguard will usually be limited to name, mailing address, email address and phone number. Occasionally, other personal information may be requested for other activities in which Vanguard may engage.

3.    Use of your Personal Information

We use your personal information only for the following purposes:

  • To send information to you that you may have requested, e.g. whitepapers
  • To occasionally contact you
  • To allow you access to limited-entry areas of our site as appropriate

4.    Control of your Personal Information

Personal information collected from vanguarddelivers.com will be stored within firewall-protected servers. Vanguard will not sell, loan, or rent any personal information that we collect to any other organization.

We may disclose personal information about you to other companies or people when:

  • We have your authorization to do so
  • We need to in order to service a request that you have made, or
  • We respond to court orders or some other legal process

5.    Access to your Personal Information

Website users may access any personal information that we have collected about them by making a request to the email address provided at the beginning of this document. Users can correct discrepancies, update records with new information, or have personal information removed from our database(s) by sending a message to the same email address.

6.    Use of Cookies

Some of our web pages utilize "cookies". A "cookie" is a small text file that may be used, for example, to collect information about website activity. Popular browsers allow you to control cookies, including whether or not to accept them and how to remove them. Additionally, you can set most browsers to notify you if you receive a cookie, or you can choose to block cookies with your browser.

No user-identifiable information is stored in any cookies we use. You may reject or delete any vanguarddelivers.com cookies at any time. Information about viewing and/or deleting cookies will typically be included in your browser's help documentation.

7.    Security of your Personal Information

Vanguard is committed to protecting the security of your personal information. To help protect this information from unauthorized access, use, or disclosure we use a variety of security technologies and procedures. The personal information you provide is stored in computer servers with limited access that are located in a controlled facility. If we transmit sensitive information over the internet, we will protect it through the use of encryption.

8.    Links

Vanguard is committed to protecting the security of your personal information. To help protect this information from unauthorized access, use, or disclosure we use a variety of security technologies and procedures. The personal information you provide is stored in computer servers with limited access that are located in a controlled facility. If we transmit sensitive information over the internet, we will protect it through the use of encryption.

9.    Updates to this policy

If we make significant changes to our data handling practices, a prominent notice will be posted on our website and we will make efforts to notify our active customers in other reasonable ways that may include an administrative email or other notice. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use. This privacy policy will be governed by the laws of the Canada and the Province of Ontario.